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Proud graduate of the TRIUM global executive MBA from HEC-Paris, the London School of Economics, and NYU-Stern. Click here for perspective on TRIUM.

 



Member of the Academy of International Business (AIB).

Longtime member of the Washington DC chapter of the World Affairs Council.

 


Improv Approaches

  • Analytics

    • Eureka Facts
      Jorge Restrepo's team provides end-to-end service for customer insight and analytics. They have done non-profit work as well as commercial and federal government projects. Superb service, with analysis you can use.

  • Social Media

    Come back. I've got some interesting arrangements coming for this partner category.

  • Social CRM

    Look for some of the planet's smartest, most cutting edge companies and consultants to become my partners. This is an exciting, actionable area, and big CRM companies are starting to get it.
    • Michael Thomas
      "Much to do about Social CRM" is the title of Michael's site and blog. Michael is a leader in Social CRM and a colleague of mine at the CRM Association of America.

  • branding & strategic marketing

    • Rock Creek Strategic Marketing
      Scott Johnson's team at Rock Creek Strategic Marketing has been doing high-profile, international work for a long time. Now with new competences in social media, extensive database-driven solutions, and federal projects, they're growing fast.

  • Business Process Reengineering

    • Smarter Solutions, Inc.
      Forrest Breyfogle, who heads up Smarter Solutions, is a clear thinker, popular trainer, top consultant, and widely respected author of books that serious managers appreciate. Beyond TQM and Six Sigma - very smart stuff.

  • Search Engine Marketing

    • Ephricon
      When you want consistent, detailed analysis and follow-up, I trust Jon Payne's team.