New article on CRM Today
Paul's online journal articles
I was just in Paris a few weeks ago meeting up with colleagues from Demos (France's top training firm), HEC (the top business school in France), Total (the top petroleum company in France), as well as friends from TRIUM (http://www.triumemba.org).
A highlight was interviewing Jerome Guilbert, head of strategy for EuroRSCG.
Here's part one of the article:
http://www.crm2day.com/editorial/50232.php
and here's part two:
http://www.crm2day.com/editorial/50238.php
Enjoy!
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